How Can I Access My Wireless Network On Vista If It Asks For Credentials That I Don’t Have?

Bought a new Compaq Presario C700 laptop with Vista Home Premium, whenever I try to access my wireless network (using a Belkin N Wirless Router – Cable) to set up an internet connection over the Wi-Fi a box appears and asks me to ‘Enter Credentials’ which are: ‘User name’, ‘Password’ and ‘Logon Domain’, I don’t have any of these, no-where in Belkin’s instructions does it have any of these, the closest I have is a WEP key but that doesn’t work. Any help will be gratefully received

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2 Responses to How Can I Access My Wireless Network On Vista If It Asks For Credentials That I Don’t Have?

  1. Tracy L says:

    Enter the user name and password you setup when you setup the computer. (Don’t enter a domain, unless you are joining one like using Server 2003 etc) Once entered that should allow access to the area where you set the WEP/WPA key.
    (you can also enter “Administrator” and the admin password)
    One of Vista’s little security levels.
    Added: The “Credentials” question only appears when you attempt to CHANGE a network connection. The one that is working isn’t being changed but when you attempt wireless you are attempting to change the connection.

  2. elaine43 says:

    hi hun, well if u still cant sort this problem out , u can go to geeksquad.com. and its a free phone number u can call, they helped me set up my wirless connection on laptop, i also have viesta good luck,

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